Return/Refund Policy
If you are not completely satisfied with your package or letter from Santa, you may return it within 60 days of your purchase date for a 100% refund. We are well known among our customers for our outstanding customer service. Items offered for free cannot be refunded. Shipping Policy
Postcards will arrive within 10 to 12 days after they are ordered. Packages and Letters ordered before Thanksgiving arrive shortly after Thanksgiving. Packages and Letters ordered after Thanksgiving are printed and mailed out typically within 24 hours, or 48 hours if Sunday falls within the 24 hours. They are mailed from Utah, US and arrive according to typical USPS First Class mailing time periods. Priority Service postage, if chosen, should arrive a little faster than first class postage. Postcards are mailed First Class. Packages, Letters and Packages are mailed with a First Class or Priority Mail stamp.

PO Box 1161
American Fork, UT 84003
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